Terms and Conditions

Terms and condition apply to The Vintage Tea Cup only, by placing an order you are agreeing to the following

 

1. Terms of Payment

a. The hire period shall be 48 hours unless otherwise agreed.

b. Booking Deposit. A booking deposit of 50% of the total hire value will be required to secure your items. Balance payments must be made 10 days prior to the event/hire date.

c. Breakages Deposit. A breakages deposit of (30% of total cost of hire) shall be required at the same time the balance payment is made. This shall be reimbursed upon return and completion of damage inspection. Damage inspection shall be carried out no later than 5 working days following the return date.

 

2. Damage responsibility

a. On receipt of the order it is the responsibility of the customer to inspect the goods prior to the event. In the event of any damage the customer shall immediately notify The Vintage Tea Cup. If the customer fails to do so the items will be deemed to have been received in clean and undamaged condition and any subsequent damage will be the responsibility of the customer and liable to a replacement charge.

b. Replacement Values
Charges for any breakages or loss of individual items are as follows:-
5 per cups, saucers, tea plate, milk jug or sugar bowl
25.00 per cake stand (glass or china)
35.00 per china tea pots

 

3. Returns

a. All goods shall return soiled however we ask that any debris or liquids be removed before packing into the original crates. Damage or loss of any packing crates shall be charged at full replacement costs.

 

4. Cancellation

a. Should the customer wish to cancel the booking they must notify The Vintage Tea Cup in writing. Customers will lose their 50% booking deposit.

 

5. Liability

a. Customers should be aware that vintage crockery is old and delicate and therefore no responsibility can be taken for any injury arising from the goods unless it can be shown to have resulted from negligence on the party of The Vintage Tea Cup.

 

6. Prior Appointment

Specific items seen on the website are used as examples of our range of china. Their inclusion in your order will be subject to availablity.